Shopping Cart orders - how our process works
- paid by credit card, wire transfer, check, bank draft or PO number:
Our shopping cart will allow you to select items and complete an order - we will process your order and then determine the shipping costs from the final weight and dimension. For credit card orders and for customers with an existing account with us who issue a PO number, the order can ship same day if you complete the on-line order process by 2pm Easten Time.
If the destination address is in New York state then sales tax will apply unless you supply us with a completed ST-120 tax exempt form (click here for official form) or already have one on file with us. For Canadian orders, HST applies in Ontario and GST applies for all other provinces. Orders outside of the USA and Canada have no taxes applied.
If you choose credit card payment during the on-line order process we will contact you to take payment once the order is finalized. If paying by check or bank draft or money order we will email you the final invoice once the order is finalized. For overseas orders you will receive wire transfer details.
Your order will ship once we receive payment.
View your cart from the "View Cart" link in the "Company Info" section, or use the red cart icon in the right side of the header above.
Additional fees may apply to your order: There is a surcharge of 2.75% for Visa and Mastercard payments. American Express orders carry a 3.25% surcharge.
A cutting fee of $5.00 applies to items that are cut from a bulk roll or spool.
A packaging fee ranging from $3.00 to $13.00 applies depending on the box size and packaging materials used.
Other special fees may apply to special handling or packaging requirements.