Order Desk Tel: (610) 906-3549 . . . 8am-5:30pm Eastern M-F
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Company Info

How to Order Products

How to buy high temperature and heat resistant products by phone fax or email


Call our order desk to place your order using a credit card (Visa, Mastercard & American Express)  Credit Cards are processed through STRIPE for your security and are not stored by us.  Credit card fees are 2.75% for Visa and MasterCard; 3.25% for American Express.  You can avoid credit card fees by paying with a check, bank draft, wire transfer, ACH, or approved credit terms.
Call the Order Desk at: (610) 906-3549


Issue a Purchase Order by fax or email. For purchase orders being paid with Visa, MasterCard or American Express, you may include the complete cardnumber, expiry date, and name on the card on the PO, or call us with the card details.
       Fax: 610-340-9054  or  Email: [email protected]
                     If you do not have an already established account with our company
                     please also send us your standard trade credit reference sheet.


Call us or send us an email listing the items you wish to order.  We will send a PayPal Payment Request to your E-mail address.
       Email: [email protected]

· Packaging Fees.  Cutting Room Fee. There are a number of shipping fees that may be applicable to your order: they will be shown on your order confirmation.  Those fees may include a Box and Tape fee (from $3.00 to $13.00 depending on the size of the box), a Spool or Pallet fee, or a fee for special packaging such as for Graphite Sheet or for Hazardous Shipments.

   A Cutting Room Fee of $5.00 applies to all materials that are cut to length from bulk rolls or spools.

· Shipping Methods and Charges. We offer various shipping methods including UPS, FEDEX, USPS (United States Postal Service) and Truck Carrier.  All shipping costs are extra.  All shipments are sent uninsured by default - if you require insurance on your shipment please note such at time of ordering and a note will be added to the sales order confirmation.  All claims for damage or loss must be made with the carrier.  We are not responsible for lost or delayed shipments.
AB Technology Group
431 State Street, Box 1491, Ogdensburg, NY 13669
116 Albert Street - Suite 300, Ottawa, ON K1P 5G3
Tel: (610) 906-3549
Fax: (610) 679-8592
Email: orders (@ Symbol) abthermal.com
All content copyright AB Technology Group
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